Comment and review guidelines
We appreciate you taking the time to write your comments or product reviews! Open and honest customer feedback is important to us. We use your comments and feedback when developing new products and services. We are always listening to you!
When writing your review, please consider the following guidelines:
- Prior to writing a review, we request that you use your face naturals skin care with full-size products for 60 days. This time is necessary when changing your skin care regimen to allow your skin to properly adjust to your new skin care products. Try me sizes are generally not large enough to conduct a proper review for the average skin type.
- Provide details about your overall face naturals experience (such as product delivery, customer service, packaging, etc.) rather than just a single instance. This will be more helpful to others when considering purchases.
- Please consider writing your unbiased review based on your particular experience. If you are a natural optimist, please consider writing your review neutrally based on your actual experience and if you are a natural pessimist, please consider writing your unbiased review based on your actual experience for other readers to gather a more "true to life" experience.
- Please do not include any personally identifiable information such as full names, address or any other personal identification.
- In a review-driven world, we believe the average user experience is what should be communicated. Reviews that are posted without the requested 60 days of usage could be skewed due to not getting the fullness of your face naturals skin care experience.
- Due to the nature of an allergic reaction to any product(s), we may not approve a review that is not conclusive with the average user's experience.
- Our desire is to provide health in a bottle with our organic, healing botanicals! Considering all reviews with the average user's experience is key when someone who has a genuine skin issue that could receive helpful relief from face naturals skin care products. If a review is outside the typical user's experience, then this could potentially skew a decision for someone who genuinely needs help with their skin condition that they may not be able to find elsewhere.
- Since we offer a risk-free, satisfaction guarantee with our love promise (see below), we believe that the potential face naturals customer should be able to see the normal user's experience in order to make a competent purchasing decision.
All submitted comments and reviews are subject to the terms set forth. We reserve the right not to post your review if it contains any of the following types of content or violates other guidelines:
- Any statements that contain: abusive, harassing, insulting, racially offensive, vulgar, or threatening language will not be approved.
- Comments or reviews that contain: defamatory statements, obscenities, critical or spiteful language, personal or company attacks, hate speech, and/or discriminatory language will not be approved.
- Comments or reviews which incite violence, terrorism, or the use, manufacture or distribution of unlawful substances, or other language deemed by face naturals as unsuitable for a public forum will not be approved.
- Any advertisements considered "spam" content, or references to other products, offers, or websites will not be approved.
- Email address(s), website address(s), phone number(s), physical address(s) or other forms of contact information will not be approved.
- You must be 21 years of age to post a comment or a review. We may ask for verification prior to approving a comment or review.
- Comments which promote commercial goods or services will not be approved.
- To ensure our reviews are unbiased, we require that your product review is from a verified purchaser. Try me size purchases that are reviewed with the full size counterpart may not be approved.
- We reserve the right to not post any review that does not represent the normal user's experience with face natural products.
This is a non-exhaustive list. All reviews will be reviewed and moderated once submitted and will not be published if not suitable or if inappropriate. Comments and reviews are generally posted within 10 business days, however, we reserve the right to remove or to refuse to post any submission for any reason.
Please note: In the event that any of your comments or reviews could be considered to be unlawful, we reserve the right to transfer personal data relating to the comment and your identity to the relevant authorities in accordance with the applicable law.
Our Love Promise
Our Love Promise: We know that you will love our products as much as we do! We offer a satisfaction promise on all of your face naturals products. If for any reason you are not feeling the love, then we promise to make it right!
More about our products …Our product ingredients are GMO-free, gluten-free, soy-free, pesticide-free, toxin-free, and full of healthy, healing, organic botanicals. We are a cruelty-free company (no animal testing). Our products are mostly edible, healing, vegan (except for organic beeswax and organic honey ingredients), and safe for the whole family. We utilize small-batch manufacturing to maximize product integrity. Our natural products are artisan crafted with fresh, organic ingredients and made just days before your receive them. ... Read more about our ingredients!
Our Healthy Approach To Life
We founded face naturals on the basis of creating safe, healthy products for the usage of our own family’s needs, since we could not find products that met our standards of safe, healthy skin-care that did not put our bodies or lives at risk. Later, we made the decision to grow our product line – and our face naturals family!
We decided to offer our products to everyone as a means of providing people like us with the option of using healing, toxin-free skin-care that does not contain unlisted ingredients, toxic preservatives, cancer causing chemicals, or a molotov cocktail of carcinogens that could lead to an unhealthy body or disease. We discovered that we were not the only people that needed and wanted truly natural skin care that’s made with organic ingredients. We realized that most people truly want to apply healthy botanicals that are made from earth onto their skin without the worry of harmful endocrine disrupting chemicals that could cause life long health problems. After years of product development, proper challenge testing, family, friends, and public testing, we decided to share our amazing products with other like minded wonderful people just like.. you! ... Read more about our healthy mission!