If you like our products, or are interested in purchasing them for the first time, then you probably love the fact that we use either organic or wildcrafted ingredients to make our products. We use the highest quality botanicals to ensure the health of your skin and the environment. You can discover even more information and detail about our ingredients here. You can also check out our fully disclosed lists of ingredients for each product on the complete descriptions.
We do not employ a chemically synthetic preservation system to make our products’ shelf life longer. These preservative systems do not employ the standards that we set for ourselves and our items, and could potentially cause toxic health problems later on down the road. When you go into a store, and read the sell-by dates on skin-care products, most of them will last a year or more, and may sit on a shelf for quite some time before finally being sold.
Many people ask about the shelf lives of our products, as most have a suggested shelf life of nine months to a year from the date of purchase. Our masks are the only exception, maintaining a shelf life of up to two years from the date of purchase. These shorter shelf lives are a result of the fact that we do not use the aforementioned preservatives used in mainstream products, to ensure your health as a client. From the day you place your order, we make small, fresh batches of each product to ensure high integrity and that our products last as long as advertised.
We always reiterate that we make our products fresh every day in small batches to maintain product integrity and to prolong the life of your face naturals skin care. Since our ingredients consist solely of all-natural, botanical substances, we want to ensure that you are able to use all of the product within that set amount of time to ensure the quality and integrity of the ingredients.
This is why we recommend that you purchase directly from our web catalogue, as opposed to purchasing from a retailer that may offer our products on wholesale. We cannot guarantee the freshness or quality of our products when they are purchased in this manner. We do not craft our products to sit on store shelves for long periods of time, and cannot verify how long a product may have sat. Wholesalers purchase our products in bulk, and these products may remain shelved for a significant part of their shelf life.
When you purchase directly from us, we guarantee the entire shelf life as represented on the product’s full description. This provides you with the quality and integrity that we stand for, and desire to provide for each and every individual who trusts his or her skin to face naturals. We only want what is best for you and your family as customers. Purchasing from our manufacturers directly ensures that we can deliver our promises fully and completely.
Many of our clients ask us about whether or not a retailer near their location sells our products, and where they can find them. A number of these people also wonder about this because they want to ensure that they can return a product if it does not suit them, as many web stores do not allow returns or exchanges. Your face naturals family has listened, and wants to provide you with the answers you deserve.
We understand that the majority of online businesses will give you the run-around if a product turns up broken, tampered, or just does not work well for you. This can present a frustrating problem for many individuals who wish to purchase products – especially when it comes to skin-care products. We want to provide solutions to these often recurring problems that people experience. Read on to discover the benefits of ordering directly from us, and why we recommend it.
We understand, as mentioned before, that many web stores might give you a hard time if you wish to exchange or refund a product. When you find dissatisfaction in our products, we will not do this to you. We value your opinions and desires, and seek to ensure your satisfaction with each and every purchase you make with us.
If you are not satisfied with a product that you purchased from us, you can email or call us through our contact information to discuss a solution. Maybe you selected a product that does not work well for your skin. If so, simply provide us with details about what issues you want to address and what your skin is like. We will exchange the unsatisfactory product with a recommendation from us.
If you discovered your product has another issue (tampered with, defective, damaged container, etc.), you can contact us with these problems as well. We will figure out a means of exchanging the defective product for a non-defective one. Or, if you simply want a refund, we can provide that as well. You can always rely on your face naturals family to ensure your satisfaction in communicating with and purchasing from us. Check out our policy on Returns and Exchanges for more details.
These are just a few of the many reasons why you should trust your skin to face naturals by ordering directly from face naturals manufacturers. No worries about web-store run-arounds or frustrating returns and exchanges. We want to make sure that you enjoy a stressless relationship with the friendly face naturals staff, and discover all-natural, organic products that will work with your skin and your health.
If you have any questions or concerns, please feel free to contact your face naturals family. We look forward to hearing from you, and serving your skin-care needs the healthy, natural way. Remember, face naturals promises that no chemicals, or toxically synthetic ingredients will make it into our artisan-crafted products. We keep the health of our clients in mind with each small batch we make. If you do still desire to purchase from a retailer that wholesales our products, contact us with your state, city, and zip code. We will reply with a retailer near you.
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