How does face naturals view customer privacy?
Your privacy and security are very important to us. face naturals does not sell, rent, or share its customer information with any outside party unless required to do so by law. We will only collect the information necessary to complete services requested by you. You will always have full access to your account and information and we will promptly remove your personal information from our systems upon your request. We utilize all the appropriate security technology to keep your information and our website safe.
What information is considered private?
All information pertaining to a customer including, but not limited to, their names, addresses, contact information, order history, payments accounts and histories, and preferences is considered private information and is never shared unless compelled to do so under penalty of law.
Who is authorized to view private information?
face naturals administrative staff are authorized to view the customer's private information (except for the credit card number) so that we are better able to serve that particular customer when and if the customer contacts us for questions and service. During the transaction process, transaction services and financial institutions may view a customer's private information for the purpose of completing financial transactions. face naturals will release private information when such information is required by federal, state, or local legal authorities under law.
face naturals will also release private information whenever necessary to protect the legal and physical well-being of face naturals and the customer. You, the customer, will always have full access to your information with face naturals via your online registration. Simply log-in to your account to view or change any information in your file. Of course, face naturals will promptly remove all of a customer's information from our files upon their explicit written request. Other than the expressly stated legal third-parties, no one else is authorized to view private information and under no circumstances will any other third-party be granted access.
Are there security risks for which face naturals cannot be held liable?
face naturals' use of integrated SSL (Secure Socket Layer) technology for financial transactions conducted online means your purchase information can be assumed to be secure. When a customer sends private information to face naturals through any method other than the face naturals Secure Server, no guarantee of the security of private information is provided. All e-mails, telephone calls, letters, and other forms of communication not through the face naturals Secure Server, should be considered insecure and able to be intercepted in transit by unauthorized parties. face naturals considers the likelihood of interception of such forms of communication by unauthorized parties low but finds it necessary to point out the risk of such interception.
Is there other customer information that does not fit the "private" label that face naturals can record?
face naturals frequently has access to information that is not directly related to the customer himself or herself. face naturals has the ability to record a user's IP address (the address that identifies a user's computer on the Internet); however, in most cases, this information cannot be traced back to the customer. Other information accessible to face naturals computer systems through the Internet includes, in many cases, the customer's computer operating system, browser software description, browser version, domain name, and referring web page.
face naturals uses analytic methods (pixel tracking and JavaScript) as a way to monitor the performance of the website. Through this process we collect anonymous information about how uses interact with our website. This information is used internally in order to help us improve the face naturals user experience.
The functionality of this website depends on the use of browser cookies. A browser cookie is a small file that allows our server to identify your computer. You must enable cookies to complete a purchase from our site. If you have your browser set to not accept cookies, please be advised that the website will not function properly.
The customer should be aware that the above types of information, among others, may be sent by his or her computer across the Internet and that he or she may not be aware of it. Use of the facenaturals.com site implies permission given to face naturals to track this information for research purposes.
Accuracy of information
Despite our best efforts, face naturals cannot guarantee that our website will be totally free of errors and/or misleading information. We make every effort to immediately correct all such errors once we have become aware of them. In the event of such an error or other content related issue, face naturals reserves the right to correct such errors without notification. face naturals also reserves the right to cancel any order that may have been made under the pretense of such an error. In the event where an order is cancelled, but has been paid for, the user will promptly receive a full refund.
Use of face naturals website
The customer takes full responsibility for their use of the facenaturals.com site. Any material submitted to facenaturals.com, other than credit card information, by any means, with or without the customer's knowledge, becomes the property of face naturals. face naturals reserves the right to record and store such material for internal business activities. Use of the facenaturals.com site implies acceptance of and agreement to the following statements. All material on the facenaturals.com site is provided "as-is," without any warranty, to the fullest extent allowed under the law.
face naturals is not responsible for problems related to the use of the facenaturals.com site, including, but not limited to, computer system damage, unavailable network connections, and financial problems experienced by the customer. face naturals reserves these rights to the maximum extent permitted under applicable laws. All terms and conditions stated by face naturals are done so under the laws of the United States of America, regardless of any conflicts of law. If any part of the terms and conditions is found to be inapplicable for any reason, the remaining terms and conditions remain valid and enforceable. These conditions may change at the reasonable discretion of face naturals. If the conditions are changed, they will be posted in updated form on the facenaturals.com site. face naturals reserves the right to nullify the terms and conditions stated in its web site at any time.
Other information we collect
Please note that all customer feedback given to face naturals becomes the property of face naturals. This includes all customer communications, testimonials, and contact information. By releasing this information to face naturals, you are hereby agreeing to give face naturals the non-exclusive, worldwide, perpetual, irrevocable, royalty-free, and unlimited right to reproduce, modify, publish, translate and distribute such materials in any way deemed appropriate by the administrative body of face naturals
The information and products contained within facenaturals.com is intended for viewing and ordering by adults 18 years of age or older. Children under 18 years of age are allowed to browse our site with parental supervision. Children under 18 will not be able to purchase products from our website. Parents or guardians must be responsible for all communications and payments regarding orders intended for children under 18 years of age. facenaturals.com will not be held responsible in the event that you encounter material that you deem offensive, indecent or otherwise objectionable. This policy is intended to protect the privacy of children.
